Welcome to our FAQ page! Here you will find the answers to all your questions about our products and services. Whether you want to know more about the longevity of our flags, proper maintenance, or how to submit your images, we have all the information you need. Browse frequently asked questions and discover helpful tips and guidelines to get the most out of your purchase. Still have questions? Our team is here to help!
Our outdoor flags last about 6 months on average, but the lifespan can vary greatly depending on a few factors:
You can submit files via e-mail (maximum 10 MB), WeTransfer, or by putting them on our FTP server. You can request the necessary details by e-mail or by phone at +32 56 85 50 50. Although we accept PDF files, it is better to send the full source files.
Notice: Color gradients created in InDesign must have a color stop at the beginning and end of the gradient.
With multiple versions, it is necessary to provide a complete file for each version, not just the changes.
For four-color (CMYK) printing, a calibrated digital "ISO Coated V2 or Fogra39L" proof must be received prior to production. Laser prints cannot be accepted as reliable color proofs. If a compliant color proof is not provided, Wollux s.a. cannot be held responsible for any color differences.
